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Hurricane Harvey Resources for TSTC Employees and Students

Assistance to our TSTC employees and students is of the utmost importance during any crisis and we want to provide you with as many resources as possible during this time.

Below we've compiled important information and a list of the various resources available to you. 

Please check regularly for updates.

Campus Update 9/15/2017 @ 8:30 a.m.:

REMINDER: Classes for Fall Semester 2017 will resume on  Monday, Sept. 18. Students who are unable to start at this time due to the flooding crisis, should  email registrars@tstc.edu to discuss their options. Employees may contact Hannah Love at hannah.love@tstc.edu or 254-867-3118.

 

Campus Update 9/7/2017 @ 9:30 a.m.:

The safety and welfare of our employees and students is of the utmost importance, and we have made this a priority throughout the events of Hurricane Harvey. Now that the immediate threat to safety is passed and the local focus has turned toward restoration and recovery for our teammates, TSTC can begin to transition our efforts toward getting our newest campus back online.
 
We have conducted extensive outreach to our TSTC employees and students, assessing their situations and ensuring their safety and well-being. We have managed to bring much-needed supplies to the Fort Bend County campus for those who have lost so much during the flooding. Our Chancellor and several TSTC family members from across the state have personally visited the campus to listen to employees, be supportive and bring additional supplies.
 
We will continue to assess the needs of our employees and students in the aftermath of Hurricane Harvey and work with those who have suffered greater devastation than others. In the meantime, for those who are able to travel safely and whose situations allow, we will resume classes at TSTC in Fort Bend County on Monday, September 18.
 
Students who are unable to start at this time, email registrars@tstc.edu to start discussing your options. Employees may contact Hannah Love at hannah.love@tstc.edu or 254-867-3118.
 
We are humbled by the resilience of our TSTC family in Fort Bend County. You have had a rough start to the semester and endured great hardship, which many of you were able to overcome. We are proud of what you've accomplished, and we will continue to work with you to ensure your success this semester and beyond.

 

Campus Update 8/30/2017 @ 10:22 a.m.:

As a TSTC Family, the safety and welfare of our Employees and Students are, of course, the focus of our relief efforts at this time.  

The conditions needed to reactivate the Ft Bend campus are changing daily so at this time it’s impossible to set a definite date for reopening. Our TSTC team will monitor the situation by the hour and, as soon as both reasonable and practical, we’ll announce a date for opening for the Fall Semester. In no case can we imagine that the Fort Bend County campus will restart operations prior to September 11. 

We will provide the next update on Friday, September 8.

TSTC Classes

Students who are enrolled in TSTC online courses which started August 28 are encouraged to contact the Admissions Office at (346) 239-3405.

All Fort Bend face-to-face classes held at the TSTC campus have been cancelled and all students will be re-enrolled as soon as classes start again.

Financial Aid will still be available to students.  Details are in progress. 

Those students who are enrolled in Wharton County Junior College courses are expected to start class on September 5th. 

TSTC Human Resources

TSTC is mobilizing to assist any employee needing assistance during the flooding crisis in the Houston area.  Any employee needing any sort of assistance or housing in the wake of a mandatory evacuation can call the TSTC Human Resources Office in Waco at 254-867-4810.
After hours, calls for assistance can be made directly to the Associate Vice Chancellor of Human Resources Hannah Love at 214-502-1916.

TSTC employees will receive their full paycheck as scheduled on Friday, September 1.

Life-threatening Emergencies

Remember to dial  911, especially in a life-threatening emergency.

Medical/Functional Emergencies

Dial 211 for a medical or functional emergency.

Housing

TSTC employees looking for a place to shelter should call 311 if they live in Houston, or call 211 if they live outside the city.

The TSTC Waco Inn and the TSTC Harlingen Inn will be made available to anyone ordered to evacuate their home. Just call Human Resources at 254-867-4810 to make arrangements.

Shelters are opened in Fort Bend County to help support evacuees as conditions warrant. This list will be updated regularly as shelter statuses change.  The current shelter list is listed below.

Shelters Not Allowing Pets :

Shelters Accepting Pets*:

*Please bring food, medicine, and crates for your pets

Shelters Unknown to Take Pets

Shelters outside Fort Bend County

For persons who are looking for Red Cross shelter locations outside Fort Bend County you can find a listing on the Red Cross Shelters Website.

Austin:

Bastrop:

La Grange:

Luling:

Sequin:

New Braunfels:

Universal City:

Dallas:

Houston:

Huntsville:

Check below for additional resources from FEMA.

Rescue

If any employees in the Houston or Fort Bend County area need non-life threatening rescue at any point this week, they are asked to call (281) 238-3430.

Groups who need to be picked up and taken to a shelter, call (713) 426-9404. This number is reserved for groups needing pick-up as opposed to individuals.

People in distress can call the following US Coast Guard numbers:
281-464-4851
281-464-4852
281-464-4853
281-464-4854
281-464-4855

Road Conditions

Check current road conditions below.

 

http://www.txdot.gov/inside-txdot/division/traffic/safety/weather/hurricane.html

https://drivetexas.org/#/7/32.340/-99.500?future=false

 

Relief

American Red Cross
2610 B F Terry Blvd
Rosenberg, TX 77471
281-342-9480
Website

FEMA Assistance
Apply by registering on the website DisasterAssistance.gov or call 800-621-FEMA (3362).
Those using TTY call 800-462-7585 directly; those who use 711 or Video Relay Service call 800-621-3362.
Both toll-free numbers will be operational from 7 a.m. to 10 p.m. local time seven days a week until further notice, according to FEMA.

Many Texans from the middle coast may find themselves unable to return to their pre-disaster primary residence because their home is either uninhabitable or inaccessible due to Hurricane Harvey. 

Because of this, FEMA may provide Transitional Shelter Assistance (TSA) to applicants who are unable to return to their pre-disaster primary residence.

TSA is intended to reduce the number of disaster survivors in congregate shelters by transitioning survivors into short-term accommodations through direct payments to lodging providers.  Across the state of Texas, many hotels participate in TSA.

Evacuees, interested in this program, should register with FEMA by calling 800-621-FEMA (3362) or TTY 800-462-7585 or online at www.disasterassistance.gov.

Although one can view a list of available hotels across the state here http://www.femaevachotels.com/index.php, an evacuee must register with FEMA to establish eligibility.

Below is an email from FEMA Individual Assistance section regarding this program:

Attached is a fact sheet about the Transitional Sheltering Assistance (TSA) program that provides short-term sheltering in hotels for eligible survivors. Also, below is some information that may be helpful.

The first and most important part to start of the process is for folks to register with FEMA. Below are the methods to register:

·        FEMA Helpline: 1-800-621-FEMA (3362)
·        TTY: 1-800-462-7585
·        Web: www.disasterassistance.gov 

When you register for disaster assistance either online or by phone, you will need the following to complete your application:

·        Social Security number
·        Address of the location where the damage occurred (pre-disaster address)
·        Current mailing address
·        Current telephone number
·        Insurance information
·        Total household annual income
·        Routing and account number for your checking or savings account (this allows FEMA to directly transfer disaster assistance funds into your bank account).
·        A description of your disaster-caused damage and losses

For the Transitional Sheltering Assistance (TSA) Program, FEMA provides eligible applicants access to a list of approved hotels in their area, and applicants may choose to stay at any approved hotel or facility identified by FEMA. The list of approved hotels is available at http://www.femaevachotels.com/index.php or the FEMA Helpline. FEMA provides applicants with access and functional needs additional assistance in locating approved hotels to meet their needs.

HUMANA Employee & Student Assistance Programs (EAP & SAP)

Your Employee and Student Assistance Programs & Work-Life Services offers guidance, information, and resources during an emergency. This benefit is free for you and your household members, including college-age children, and can help you deal with many disaster-related issues.

How Can EAP/SAP and Work-Life Help You?

You have access to the following personalized support services:
• Trained professionals are available 24 hours a day, seven days a week to assist you with daily issues, family concerns, health & wellness, and other disaster-related issues such as:
- Coping with a crisis
- Dealing with the injury or loss of a loved one
- Dealing with the loss of a pet
- Helping a child deal with anxiety
- Coping with trauma
- Helping older adults cope with the aftermath of a disaster
- Coping with feelings about property loss
- Reducing sleep disruption
- Easing stress
- Helping with depression and other medical concerns
- Stabilizing and returning to full functioning
- Assisting with financial concerns
• Guidance and referral to community resources such as local and national disaster-related services:
- Finding emergency food, shelter, medical, and general disaster-relief resources to meet immediate needs
- Locating and communicating with missing family members
- Finding transportation
• Temporary housing referrals for those who are displaced because of a disaster
• Assistance to help your family develop a personal emergency response plan to deal with all issues arising from a disaster
• Engaging and creating support systems

How Do I Access These Services?

Employees:

Call toll-free at 1-855-330-5704 (TTY: 711) 24 hours a day, seven days a week, 365 days per year

Web access: humana.eapwl.com/
Username: tstc  Password: tstc

You may download a copy of this information here.

Students:

For free and confidential assistance, call 1-855-270-3349 (TTY: 711) 24 hours a day, seven days a week, 365 days per year

Web access: humana.your-sap.com/
Username: tstcstudents  Password: tstcstudents

You may download a copy of this information here.

These non-insurance services are provided by Humana EAP/SAP and Work-Life Services.Personal information about participants and members of their households remains confidential according to all applicable state and federal laws, unless disclosure is allowed by such laws.

HUMANA EAP/SAP Flood Assistance

Humana EAP/SAP and Work-Life Services are here to support you with information and resources related to:

• Relocation: housing and schools
• State and national relief organizations
• Local and community agencies
• Coping with a crisis
• Locate adult care or childcare providers in your area
• Figure out how to manage new financial circumstances
• Develop a personal emergency response plan for your family
• and so much more

Employees:

Call toll-free at 1-855-330-5704 (TTY: 711) 24 hours a day, seven days a week, 365 days per year

Web access: humana.eapwl.com/
Username: tstc  Password: tstc


Students:

For free and confidential assistance, cal 1-855-270-3349 (TTY: 711) 24 hours a day, seven days a week, 365 days per year
Username: tstcstudents  Password: tstcstudents

You may download a copy of this information here.

These non-insurance services are provided by Humana EAP/SAP and Work-Life Services.Personal information about participants and members of their households remains confidential according to all applicable state and federal laws, unless disclosure is allowed by such laws.

Helpful Links

 

Additional Information

COMPREHENSIVE EVACUEE RESOURCE LIST

     

     

    Many Texans from the middle coast may find themselves unable to return to their pre-disaster primary residence because their home is either uninhabitable or inaccessible due to Hurricane Harvey.  

       

    Because of this, FEMA may provide Transitional Shelter Assistance (TSA) to applicants who are unable to return to their pre-disaster primary residence.  

      

    TSA is intended to reduce the number of disaster survivors in congregate shelters by transitioning survivors into short-term accommodations through direct payments to lodging providers.  Across the state of Texas, many hotels participate in TSA.

     

    Evacuees, interested in this program, should register with FEMA by calling 800-621-FEMA (3362) or TTY 800-462-7585 or online at www.disasterassistance.gov.

     

    Although one can view a list of available hotels across the state here http://www.femaevachotels.com/index.php, an evacuee must register with FEMA to establish eligibility.

     

    Below is an email from FEMA Individual Assistance section regarding this program:

     

    I’ve attached a fact sheet about the Transitional Sheltering Assistance (TSA) program we talked about earlier, the program that provides short-term sheltering in hotels for eligible survivors. Also, below is some information that may be helpful. Please let me know if there is anything I can help you with. My contact information is at the bottom of this email.

     

    The first and most important part to start of the process is for folks to register with FEMA. Below are the methods to register: 

    ·        FEMA Helpline: 1-800-621-FEMA (3362) 

    ·        TTY: 1-800-462-7585 

    ·        Web: www.disasterassistance.gov  

    When you register for disaster assistance either online or by phone, you will need the following to complete your application:

    ·        Social Security number 

    ·        Address of the location where the damage occurred (pre-disaster address) 

    ·        Current mailing address 

    ·        Current telephone number

    ·        Insurance information

    ·        Total household annual income

    ·        Routing and account number for your checking or savings account (this allows FEMA to directly transfer disaster assistance funds into your bank account).

    ·        A description of your disaster-caused damage and losses

    For the Transitional Sheltering Assistance (TSA) Program, FEMA provides eligible applicants access to a list of approved hotels in their area, and applicants may choose to stay at any approved hotel or facility identified by FEMA. The list of approved hotels is available at http://www.femaevachotels.com/index.php or the FEMA Helpline. FEMA provides applicants with access and functional needs additional assistance in locating approved hotels to meet their needs.

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