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Disability Services at Texas State Technical College

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The Texas State Technical College (TSTC) Disability Services Department works with students with disabilities to deliver services such as:

  • extra time on tests, assignments and labs
  • note-taking services
  • readers for tests and other reasonable accommodations based upon receiving valid and professional documentations
  • sign language interpreters for the deaf and hard of hearing

Texas State Technical College follows Section 504 of the National Rehabilitation Act of 1973, which deals with nondiscrimination of disabled students in post secondary settings and the Americans with Disabilities Act. TSTC makes reasonable and appropriate accommodations to meet the individual educational needs of students with disabilities thereby allowing them equal access to post secondary education.

 

Grievance Procedure for ADA/504-Related Complaints

Primary responsibility for ensuring compliance with the ADAAA rests with the college’s ADA/504 Coordinator.

The release of and access to all student-related educational records will be in compliance with the Family Educational Rights and Privacy Act (FERPA).

TSTC students who believe that they have been denied equal access in the form of appropriate accommodations, modifications, auxiliary aids or effective communication, or have experienced discriminatory harassment as described in Section 504 of the Rehabilitation Act of 1973 or the Americans with Disabilities Act of 1990, have a right to file a grievance. The TSTC procedure for the filing of student-related grievances alleging violations of the ADAAA and Section 504 is as follows: 

  1. The student will submit a written complaint to Disability Services/Designee as soon as the complainant becomes aware of the alleged violation, but no later than 10 days after the alleged action occurred. The time for submitting a written complaint can be waived for good cause as determined by Disability Services/Designee. The following should be included in the written complaint: the name and address of the person filing it, a brief description of the alleged violation, and any documents supporting the complaint. Disability Services/Designee will assist the student in the interactive process in an effort to clarify and resolve the issue. At times, Disability Services/Designee may consult with the TSTC ADA/504 Coordinator, staff and/or other pertinent parties to assist in the resolution process.
  2. Disability Services/Designee will review the complaint and provide the student a response within 10 working days of receipt of the complaint. An extension of time can be made, not to exceed 15 working days, if the student is notified by Disability Services/Designee.
  3. If the student is not satisfied with the decision of Disability Services/Designee, a written complaint may be submitted to the TSTC ADA/504 Coordinator within 10 working days of the decision provided in step one. The time for submitting a written complaint can be waived for good cause as determined by the TSTC ADA/504 Coordinator. The complaint must include the name and address of the person filing it and a description of the reason for the complaint. Upon receiving the complaint, the TSTC ADA/504 Coordinator will review it within 10 working days. An extension of time can be made, not to exceed 15 working days, if the student is notified by the TSTC ADA/504 Coordinator. At times, the TSTC ADA/504 Coordinator will consult with Disability Services and/or the TSTC ADA/504 Compliance Committee to assist in the resolution process. The TSTC ADA/504 Coordinator’s decision will be final at the college level. If a complaint is not resolved at the college level, the student may choose to file a complaint with the Federal Office of Civil Rights. The Office of Civil Rights will receive complaints and investigate as deemed appropriate.


    Contact Disability Services

    ADA/504 Coordinator
    Liz Silva
    Executive Director of Student Support Services
    Student Services Bldg. EK
    1902 N. Loop 499
    Harlingen, Texas 78550
    956-364-4520

    Serving TSTC in Harlingen and Fort Bend County

    • Voice: 956-364-4520
    • VP: 956-364-4526
    • Toll-free: 800-852-8784

    Serving TSTC in Marshall

    • Voice: 903-923-3309

    Serving TSTC in Waco, North Texas and Williamson County

    • Voice: 254-867-3600
    • VP: 254-227-6708

    Serving TSTC in Abilene, Breckenridge, Brownwood and Sweetwater

    • Voice: 325-236-8292

     

    In accordance with the requirements of Section 504 of the Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act of 1990 (ADA), Texas State Technical College will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities. Texas State Technical College does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Dept. of Education, the U.S. Dept. of Justice and the U.S. Equal Employment Opportunity Commission.

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