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Customer Service

Purpose:

The English and Spanish Department at Texas State Technical College-Harlingen provides students with instruction in college level reading, writing skills, research techniques, Spanish and critical thinking. Besides developing skills, our courses are designed to increase students' cultural awareness and enhance personal growth through experiencing great literature, and rhetoric both in English and Spanish. We, the faculty, bring to class our highest professional standards in pursuit of these instructional goals.

Customer Service Principles:

  • Meet our students' needs with caring professionalism

  • Maintain a high standard in our product--educated, literate students.

  • Grade fairly and accurately.

  • Complete evaluations in a timely manner allowing feedback from students.

Customer Service Goals:

The TSTC Harlingen Department of Language and Humanities seeks to:

  • Increase educational opportunities for our community.

  • Develop students' intellectual curiosity and interest in scholarship.

  • Support success in students' future professional lives.

Contact:

For customer service issues resolution in a timely manner:

  • Heather Hall, Department Chair
    Education and Humanities Customer Service Representative
    Office W-352, Science and Technology
    Phone (956) 364-4769
    Email: heather.hall@harlingen.tstc.edu











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