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Patient Rights and Responsibilities

Patients have the right to:

  • Receive quality health care and private services by a licensed professional nurse or her designee.
  • Be treated with respect, dignity, and compassion.
  • Expect confidentiality of patient records and communications related to their care.
  • A safe, clean, and accessible environment.
  • Participate in decisions involving their nursing care.
  • Refuse medication or treatment offered by the nursing staff during their visit.
  • Nursing services without discrimination based upon race, sex, age, religion, creed, national origin, disability, or sexual orientation.

 Patients have the responsibility to:

  • Provide accurate and complete information about their past medical history including medications, allergies, and sensitivities.
  • Arrive on time for scheduled appointments.
  • Provide a 24 hour cancellation notice if they are unable to keep their scheduled appointment.
  • Follow the treatment plan recommended by the nursing staff and follow up with a physician if their symptoms are not improving.
  • Inform the nursing staff of any advance directive or living will that could affect their care.
  • Be respectful to the licensed professional nurse, nursing staff, and other patients in the health clinic.
  • Refrain from using their cell phone or electronic devices during their nursing visit.

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