Patient Rights and Responsibilities
Patients have the right to:
- Receive quality health care and private services by a licensed professional nurse or her designee.
- Be treated with respect, dignity, and compassion.
- Expect confidentiality of patient records and communications related to their care.
- A safe, clean, and accessible environment.
- Participate in decisions involving their nursing care.
- Refuse medication or treatment offered by the nursing staff during their visit.
- Nursing services without discrimination based upon race, sex, age, religion, creed, national origin, disability, or sexual orientation.
Patients have the responsibility to:
- Provide accurate and complete information about their past medical history including medications, allergies, and sensitivities.
- Arrive on time for scheduled appointments.
- Provide a 24 hour cancellation notice if they are unable to keep their scheduled appointment.
- Follow the treatment plan recommended by the nursing staff and follow up with a physician if their symptoms are not improving.
- Inform the nursing staff of any advance directive or living will that could affect their care.
- Be respectful to the licensed professional nurse, nursing staff, and other patients in the health clinic.
- Refrain from using their cell phone or electronic devices during their nursing visit.