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Housing Services

Housing Services

The TSTC Harlingen Housing Department is committed to providing quality customer service to the students it serves and all other stakeholders.

Customer Service Principles

The TSTC Harlingen Housing Department strives to provide a welcoming environment focused on

  • Convenient and cost effective housing options
  •  Safety and security
  •  Academic success of all residents
  •  Student engagement

Housing Committee

 The Student Housing Committee meets once every semester to address suggestions and concerns from residents.  All residents are invited.  Attending these meetings are the Housing Supervisor and the six Community Assistants.  Check with the Housing Office staff for the date and time of meetings.

Housing Services Provided

    Housing Complex providing

  • Administrative offices staffed by the Housing Supervisor and Departmental Secretary.  Mail service for  residents provided here, as well as recreational equipment check-out.
  •  Game Room equipped with WiFi, video game consoles and games, big screen television, microwave, vending machines.  Hours are Monday-Friday, 8am-11pm; Saturday 12-7pm and Sunday 3-11pm.
  •  Study Room is equipped with WiFi featuring a quiet, relaxed atmosphere, and 9 computers with internet, Hours are Monday-Friday 8am-2am Saturday 12pm-2am and Sunday 3pm-2am. 
  •  Community Assistant Meeting/Work Room/Charlie's Pantry.


       Resident Social Activities provided by the Housing Supervisor and Community Assistants

       Resident Workshops and Seminars provided by the Housing Supervisor, Community Assistants,

       Student Activities, Wellness   and Sports Center, College Nurse


       Resident Support Groups and Workshops provided by the Counseling Department


       Laundry Room equipped with 10 washing machines and 10 dryers.  $1.50 to wash and $1.25 to

       dry.  Change machine   located in Game Room.


  • Picnic Areas  with barbecue pits and picnic tables
  • Volleyball Court, freshly resurfaced
  • Tennis Courts (2)
  • Athletic Field and Walking Trail adjacent to housing area
  • Wellness and Sports Center nearby with evening organized recreational sports


Housing Orientation

Housing Orientation for new residents held at the beginning of each semester.  Fall Orientation is required for all residents.


Resident Customer Service Concerns and Complaints

TSTC Housing Residents with routine or minor customer service complaints, such as dorm maintenance concerns, should address them to the Housing Supervisor located in the Housing Complex or to their assigned Community Assistant. 


The TSTC Harlingen formal written complaint handling procedure, referred to as the Compact with Texans, is administered by the Vice President for Student Development and is explained at the following link:  http://www.tstc.edu/harlingenfooter/compact

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