(903) 923-1010

2650 East End Blvd. South
Marshall, TX 75671
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Planning and Performance
Office of Institutional Effectiveness:
voice: 903.923.3206
voice: 903.923.3244
Executive Director for Institutional Effectiveness:
Afton S. Barber, PhD.
voice: 903.923.3206
Email: Institutional Effectiveness
Mailing Address:
Office of Institutional Effectiveness
TSTC Marshall
2650 East End Blvd. South
Marshall, TX 75671
Institutional Effectiveness is located in the Administration Building in Room 115, 116, 117
Office Hours:
M-F: 8:00 AM - 5:00 PM

TSTC has developed an Institutional Effectiveness Cycle based on the Plan-Do-Study-Act (PDSA) model of quality management pioneer Dr. W. Edwards Deming (1993). This model presents a continuous cycle of planning, implementation, evaluation, and responsive actions to improve processes.

Performance Improvement

Performance data from enterprise software systems, institutional surveys, and other data sources provide feedback to the college and its departments on improvement initiatives and their effectiveness.  Our goals consolidate data from several other reports and surveys and organizes them around the key measures of the TSTC Marshall Strategic Plan.   Updates are made daily through the datawarehouse to provide business intelligence for departmental managers as they make decisions.

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