The CompTIA A+ course can benefit you in two ways. Whether you work or plan to work in a mobile or corporate environment where you have a high level of face-to-face customer interaction, where client communication and client training are important, or in an environment with limited customer interaction and an emphasis on hardware activities, this course provides the background knowledge and skills you will require to be a successful A+ technician. It can also assist you if you are preparing to take the CompTIA A+ certification examination, exam numbers 220-901, in order to become a CompTIA A+ Certified Professional.
The first training is scheduled from 9 a.m. to 4 p.m. Monday through Friday, January 29 to February 2, at TSTC in Williamson County. The cost for the program is $4,590.
HDI Desktop Support Technician training focuses on key support center processes and concepts to improve overall support operations, as well as customer service and interpersonal skills that improve the customer’s experience.