Transcript Request Procedures
Please read the transcript request procedures below prior to submitting your request.
Student records, including the academic transcript, are protected by Federal Education Rights and Privacy Act (FERPA). Only the student may request a copy of his or her academic record. family or friends are not permitted access to student records without the written consent of the student.
Transcripts and documents from other institutions are the property of the Texas State Technical College and, as such, are under the control of the Office of the Registrar. Under federal policy, a student has the right to view the documents in his or her file. However, per TSTC policy, the college is not required to provide (or allow the making of) copies of these documents. Transcripts submitted to the Texas State Technical College for admission or credit transfer become the property of the Texas State Technical College and cannot be returned to the student or forwarded to other institutions.
Types of Official Transcripts and Delivery Methods
Texas State Technical College now offers an official e-transcript. The content of the official transcript is converted into a PDF document and delivered to the recipient via National Student Clearinghouse the authorized delivery agent selected by Texas State Technical College.
Reminder: Although the Texas State Technical College provides official e-transcripts, some recipients may require official paper transcripts. Please confirm that the recipient accepts official e-transcripts prior to submitting your transcript request.
E-transcript Ordering Process
Transcripts can be ordered via the Web 24/7 through the National Student Clearinghouse. You can place as many orders as you like in one session using any major credit card. Your card will only be charged after your order has been completed. Order updates are available via mobile text message and will also be emailed to you. You can track your order online using your email address and order number.
Your signed consent may be required to fulfill your transcript order. For your convenience, a consent form will be generated for your order that you can approve instantly online or return via fax, mail, or as a scanned email attachment.
Once the Registrar's Office has processed the request, National Student Clearinghouse will send the recipient an email containing a secure link to access the official e-transcript.
The recipient will have 15 business days to open it. If not viewed during that period, the e-transcript PDF will be removed from the National Student Clearinghouse server and the student must request another e-transcript. Once opened, the official e-transcript will remain available to the recipient for 15 days after the initial viewing of the document before being deleted from the National Student Clearinghouse server. Recipients who have not received the e-transcript should check their spam folder to make sure the email was not intercepted by their spam filter.
Students who provide their email address on the transcript request form will receive two notification e-mails from the National Student Clearinghouse when the e-transcript was sent to the designated recipient and when it has been opened by the recipient. If the first email notification is not received, the student should make sure the notification was not intercepted by a spam filter.
Note: The Texas State Technical College will not fax official transcripts.
Whom to Call for Help
You can contact the Registrar's Office at (325) 235-7435 with questions about transcript requests, or by emailing firstname.lastname@example.org
Viewing some of the documents may require the use of Adobe Acrobat Reader. Click the above icon to download the free version of Adobe Acrobat Reader.
NOTE: Transcript requests require 24-48 hours processing time. Transcripts are not issued until all accounts with the college are paid and any personal restrictions are cleared.