Soft skills are the human-side capabilities that drive how employees work, lead, and interact. These include communication, teamwork, adaptability, problem-solving, digital literacy, conflict resolution and more.
Unlike technical skills, they apply across roles and industries, directly influencing productivity, culture, and retention. Teams with strong soft skills collaborate better, adapt faster, and perform more effectively.
Real, measurable Impact:
Improved team cohesion and morale.
Higher retention rates and lower turnover.
Increased leadership potential across departments.
Better customer satisfaction and client communication.
From shop floor to management, soft skills are the foundation of a high-performing workforce.
Funds have been allocated from the Skills Development Fund to provide resources to employers to upskill their current and new employees with the skills needed to build a cohesive, responsible and productive workforce.
If you have questions about the program or need help with the application, you can contact TWC at 877-463-1777 or email skillsforsuccess@twc.texas.gov.
When your people grow, your business grows. Soft skills training isn’t just about professional development—it’s about cultivating a workplace that runs smoother, collaborates better, and adapts faster.
If you have questions about the program or need help with the application, contact:
Texas Workforce Commission
877-463-1777
skillsforsuccess@twc.texas.gov