(WACO, Texas) – Students at three of Texas State Technical College’s campuses can now use a digital queuing system for a range of services.
Students at the Fort Bend County, Harlingen and Waco campuses can sign up at tstc.edu/wem to use QLess, an online system meant to decrease the physical amount of time spent in line to meet with TSTC’s student services staff.
Students can also download the QLess app for smartphones.
Once on the app, they can choose what office they need to visit and receive updates on their place in line.
“I think the rollout of QLess has worked really well for us thus far,” said Garrett Bratton, a TSTC program enrollment coach. “We are still learning how to use it, but it seems to be a very useful resource during this time.”
Steve Guevara, TSTC’s statewide veteran services director, said although QLess is in a testing phase, he can already tell it will improve customer service.
QLess will be used to assist us in providing students phone or face-to-face services while allowing us to keep our social distancing,” he said. “Instead of waiting on campus, we can communicate with the student through QLess to alert them when they can stop by the office to speak to us.”
QLess is used by entities in education, government, logistics and retail. It is estimated the company has saved more than 100 million people at least 6,000 years’ worth of time waiting in line worldwide, according to company information.
For more information on Texas State Technical College, go to tstc.edu.