What Are Soft Skills—and Why Do They Matter?
Soft skills are the human-side capabilities that drive how employees work, lead, and interact. These include communication, teamwork, adaptability, problem-solving, digital literacy, conflict resolution and more.
Unlike technical skills, they apply across roles and industries, directly influencing productivity, culture, and retention. Teams with strong soft skills collaborate better, adapt faster, and perform more effectively.
Real, measurable Impact:
Improved team cohesion and morale.
Higher retention rates and lower turnover.
Increased leadership potential across departments.
Better customer satisfaction and client communication.
From shop floor to management, soft skills are the foundation of a high-performing workforce.
Program Details
Funds have been allocated from the Skills Development Fund to provide resources to employers to upskill their current and new employees with the skills needed to build a cohesive, responsible and productive workforce.
- The program funds $2000 in job-readiness training per full-time employee.
- All training will be provided by TSTC at any of its 11 locations or online.
- Employees must be paid while they are training and must meet the prevailing wage for their job in their local workforce board area.
- Common training courses include: Office management, Leadership and Computer Software Skills
- Managers and business owners may be eligible to participate, dependent on job duties.
- Businesses/employers must have a TWC account number and submit the following application to be considered. Participation eligibility will be determined by Texas Workforce Commission.
- Contact acceleratedtraining@tstc.edu if you have any questions about the schedule.
If you have questions about the program or need help with the application, you can contact TWC at 877-463-1777 or email skillsforsuccess@twc.texas.gov.
