Consumers should research, ask questions regarding HVAC work

(WACO, Texas) – As Texans prepare to beat the fall chill, their heating units could use some attention from qualified technicians.

Texas State Technical College’s Heating, Ventilation and Air Conditioning Technology program and the Better Business Bureau serving the Heart of Texas in Austin have ways for consumers to save time and effort in having well-functioning heating systems.

Check, check, check. Hiley Briggs, an instructor in TSTC’s HVAC Technology program, said consumers should examine their air filters periodically because a blocked airflow can trip a circuit. People should also check carbon monoxide detectors.

Do not panic about the smell. Briggs recommends that consumers who turn on gas or electric heating systems may smell burning dust during the first few minutes of usage. This is because of dust that has collected on the heating coil for electric systems and heat exchanger for gas systems. 

If work needs to be done, ask and verify.  Heather Massey, vice president of communications for the Better Business Bureau, said consumers should not be afraid to ask questions and take time to make such an important decision. The Better Business Bureau recommends that consumers ask for references for HVAC contractors and seek multiple quotes to compare. A detailed plan for work and cost estimates should be put in writing. Do not make verbal agreements.

Pay days. The Better Business Bureau advises that customers make payments on an installment plan and use a credit card or check written to the company, not to the individual doing repairs. Get a receipt when the work is fully paid.

TSTC offers an Associate of Applied Science degree in HVAC Technology, a certificate of completion in HVAC Technician and an occupational skills award in Basic HVAC. The program is offered at the East Williamson County, Fort Bend County, Harlingen, North Texas and Waco campuses.

For more information, go to tstc.edu.